At The Vape Cafe Oviedo (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting our website, interacting with our business, or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

We may collect the following types of information:

Information you voluntarily provide, including:

• Name 
• Email address 
• Phone number 
• Billing or payment information 
• Date of birth (where required for age verification) 
• Information submitted through forms, promotions, loyalty programs, or SMS opt-ins 

When you visit our website, we may automatically collect:

• IP address 
• Browser type 
• Device information 
• Website usage data 
• Cookies and tracking technologies 

We may use your information to:

• Provide and improve our products and services 
• Respond to inquiries and customer support requests 
• Process transactions 
• Send promotional emails or SMS messages 
• Verify legal age requirements 
• Improve website functionality and user experience 
• Comply with legal obligations 

By providing your phone number and opting into SMS communications, you consent to receive text messages from The Vape Cafe Oviedo regarding promotions, updates, reminders, and marketing offers.

• Message frequency may vary 
• Message and data rates may apply 
• You may opt out at any time by replying: 
  • STOP to unsubscribe 
  • HELP for assistance 

Consent to receive SMS messages is not a condition of purchase.

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Payment processors 
• Marketing and CRM platforms 
• Website hosting providers 
• Analytics providers 

These third parties are only permitted to use your information as necessary to provide services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Our website may use cookies and similar technologies to:

• Improve website performance 
• Analyze traffic and usage 
• Personalize user experience 
• Support advertising and remarketing campaigns 

You can adjust your browser settings to disable cookies if preferred.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your data 
• Correct inaccurate information 
• Request deletion of your data 
• Opt out of marketing communications 

To exercise these rights, contact us using the information below.

Our products and services are intended only for individuals who are at least 21 years old. We do not knowingly collect personal information from individuals under the legal age required to purchase vape-related products in their jurisdiction.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Vape Cafe Oviedo
Oviedo, Florida